The second-hand marketplace Users Voice Anger About Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its size classifications for women's and children's garments failing to inform every member regarding the update.

Online Platforms Response

Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the revised method more closely matches similar services.

They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.

Measurement Approach Updates

Before the change, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.

Member Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Marketplace Information

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.

Nicole Conway
Nicole Conway

Elena Voss is a cloud architect with 10+ years of experience in designing scalable cloud solutions.